Why Insurance for Cleaners is Essential in Australia

Two cleaners working for a company with cleaners public liability insurance

If you own a cleaning business in Australia, it is important that you understand the importance of public liability insurance. Insurance for cleaners provides financial coverage in the event of accidental damage or injury caused by you or one of your employees. It is crucial that you take the necessary steps  to protect your business and your clients, especially in the event of an unexpected accident. 

What is cleaner public liability insurance and why is it necessary in Australia?

Public liability insurance for cleaners in Australia provides protection for damages or injuries that occur as a result of your cleaning business operations. This could include damage to a client’s property or accidental injury caused by you or one of your employees while on the job. While it is possible to operate a cleaning business legally without the proper insurance in Australia, this can leave you and your business exposed to significant costs in the event of a claim. 

What types of damages are covered by cleaner public liability insurance in Australia?

Public liability insurance for cleaners in Australia covers a range of damages, including:

1. Bodily injury: 

One of the primary coverages under public liability insurance for cleaners Australia is bodily injury. This refers to damages caused to a person’s physical well-being. For example, if a cleaner accidentally spills a cleaning solution on the floor causing a client or a third-party individual to slip and fall, the bodily injury claim will cover any expenses incurred by the injured person, including medical bills, lost wages, and compensation for pain and suffering. 

2. Property damage: 

Property damage coverage is equally important under cleaner public liability insurance. This covers damage that occurs to someone else’s property while providing cleaning services. For example, if a cleaner knocks over a vase, damaging a property owner’s personal property, the policy will cover the cost of repairs or replacement. 

3. Pure economic loss: 

Pure economic loss is damages that result from financial harm caused without physical damage or injury. In simpler terms, it is a loss suffered without any corresponding material or physical damage. For example, if a prospective client claims that their business suffered economic losses because of the cleaning company’s failure to perform its services as promised, a pure economic loss claim may be filed. 

Finally, cleaner public liability insurance policies may also cover legal costs associated with lawsuits or claims against the cleaning business. Depending on the policy, this can include the cost of hiring a defense lawyer, covering court fees, and any settlement or judgment amounts.

Can a cleaning business operate legally without insurance in Australia?

Yes, a business can legally operate without insurance in Australia. However, this is not recommended as it leaves you and your business exposed to significant liabilities that could devastate your finances if a claim is made against the cleaning business. Cleaning business poses a risk to your clients and their property and having the proper insurance for cleaners in place is essential. 

How can I find a reputable provider of cleaners insurance?

There are many insurance providers in Australia that offer cleaner public liability insurance. It is important to do your research and compare prices and coverage options to find the best insurance provider for your specific needs. Look for a reputable provider that has experience working with cleaning businesses and has a good reputation for customer service. At Insurance for Tradies, we understand that running a successful cleaning business requires careful planning and preparation. We offer comprehensive public liability insurance policies tailored specifically to the needs of cleaners in Australia. Our experienced team can provide you with the coverage you need to protect your business and your clients. 

What is the difference between public liability insurance and other types of insurance for cleaners?

In addition to public liability insurance, there are other types of insurance that cleaning businesses may want to consider. These include professional indemnity insurance, which provides protection for claims of negligence or errors made in the course of your cleaning work, and workers’ compensation insurance, which covers employees who are injured on the job. It is important to work with an experienced insurance provider to determine which types of insurance your cleaning business needs.

How much does cleaner public liability insurance typically cost for a small cleaning business?

Cleaner wiping a coffee machine that has cleaners insurance

The cost of insurance for cleaners can vary depending on a number of factors, including the size of your cleaning business, the number of employees you have, and the level of coverage you need. Generally, small cleaning businesses can expect to pay anywhere from a few hundred to several thousand dollars per year for public liability insurance. You should work work with your insurance provider to understand the cost of coverage and what is included in the policy. 

When would I need to make an insurance claim as a cleaning business?

You may need to make an insurance claim if you or one of your employees causes accidental damage or injury while on the job. This could include anything from a broken piece of furniture to a slip-and-fall accident. It is important to follow the claims process outlined by your insurance provider in order to ensure a smooth and timely resolution of the issue.


As a cleaning business owner in Australia, it is essential that you understand the importance of insurance for cleaners. This coverage not only protects you and your business, but also your clients in the event of an accident or mishap. By researching reputable insurance providers and taking the necessary steps to secure appropriate coverage, you can operate your cleaning business with confidence and peace of mind.

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